Unlike vertical and matrix organizational structures, we maintain a horizontal organizational structure that has fewer layers, normally two or three. It doesn’t have many chains of command. The top position of the structure is the owner of the business. The second layer contains managers or team leaders who report to the business owner. The third layers are team members supervised by the managers or team leaders in the second layer. The horizontal org chart has eliminated many middle management levels, thus can be considered as an employee-centered with emphasis on teamwork and collaboration. Without going through complicated hierarchies, employees have more contact with managers and even business owner.

We believe it is an employee-centered approach that employees have a big part to play. They get more satisfaction due to the greater freedom and autonomy. Secondly, the cross-functional structure makes optimum utilization of resources across different teams. Thirdly, it’s cost-saving since they can save a great amount of money from hiring the middle management. Last but not least, the structure is quite flexible; business managers could easily adjust the priorities based on different tasks.